From 1999 to 2015, TFE, Inc. provided training analysis, design, development, and implementation services for Bechtel Jacobs Company LLC (BJC) and their successor, UCOR, in support of their Environmental Management and Enriched Fuel contract in Oak Ridge, TN. Additionally TFE provided training and scheduling support in Portsmouth, OH and Paducah, KY as part of this contract. TFE, Inc. implemented training in multiple formats including formal classroom, Web-Based Training, required reading, and on-the-job training.
As a result of maintaining instructional staff at three separate locations, TFE has become very adept at delivering the required instructional expertise to geographically distinct and remote locations. Our scope of work contained over 250 different ES&H, Nuclear Safety, and facility specific courses including the following:
- Lead and Arsenic/PCB Awareness
- Hazwoper (Supervisor, 40-hour, 24-hour, 16-hour, and 8-hour refresher)
- Fall Protection and Prevention
- Hearing Conservation
- Hazcom (Employees and Supervisors)
- General Employee Training
- Forklift, Aerial Lift, Rigging and Hoisting
- Facility Specific including classroom and OJT sessions
- Hazwoper Supervisor
- Radworker I and II (Initial and Requalification)
- RCRA Permit
- Nuclear Criticality Safety Training (Worker and Supervisor)
- Configuration Management Plan
- Asbestos (Awareness, Worker, Supervisor, and AHERA [Planner and Inspector])
- Lockout/Tagout Fire prevention/protection related courses
- First Aid, CPR, Blood-borne Pathogens Confined Space (Entrant/Attendant and Supervisors)
TFE, Inc. was the primary drafter of the clients Training Procedures concerning all aspects of training. This included development of a training and qualification plan to achieve compliance with DOE Order 5480.20A. We were also the primary developer of the Training Evaluation/Oversight program being implemented. We helped coordinate course evaluations, instructor evaluations, internal and external assessments of training, and shared industry best practices with our client.
Prior to contract award, BJC had been purchasing virtually all of its training from outside sources. Consequently, TFE, Inc. had to develop or significantly revise all of the courses in the BJC curriculum. One of the most challenging aspects of this effort was the need to address requirements from three different locations with their own required permits, state regulations, and facility missions. During the contract, all initial requirements as well as special requests were met--including requests for night and weekend training. Additionally the client was using a combination of three applications to provide the various components of a full featured Learning Management System (LMS). These applications were not providing accurate forecasts of upcoming training needs. TFE had to rapidly turn this application into an accurate and reliable LMS. We also consolidated all the features of these three applications into one fully functional consolidated LMS.
Utilizing TFE allowed our client to replace multiple vendors with one single company. This resulted in better accountability and simplified management. Our client was able to get whatever training was needed whenever it was needed. Emergent classes were frequently taught on a one-on-one basis on less than three days notice. This level of accountability and responsiveness would not have been possible with multiple vendors. TFE also brought best in the industry processes to improve the quality of training. This included both the actual delivery of training as well as developing a highly innovative LMS.